Return Policy
Effective Date: [27/05/2025]
At Uniquely Technologies, we strive to provide high-quality web solutions and services. Please read our Return & Refund Policy carefully to understand your rights and responsibilities.
1. Domain Registration & Renewal
- Non-Refundable: Domain name registrations and renewals are final and cannot be refunded once the order has been processed. This is due to the nature of domain purchases with third-party registrars.
- Customer Responsibility: It is the client’s responsibility to verify domain names before finalizing a purchase.
2. Web Hosting Services
- Refund Window: You may request a refund within 7 days of your initial purchase of hosting services, provided the usage is minimal and no violations of our terms have occurred.
- Pro-Rated Refunds: After 7 days, partial refunds may be considered on a pro-rated basis, excluding any setup or administrative fees.
- No Refunds: No refunds are provided for hosting accounts that have been suspended or terminated due to policy violations or abuse.
3. Website Design & Development Services
- Advance Payments: A non-refundable advance payment is required before starting any custom design or development work.
- Milestone Refunds: If a project is canceled by the client, refunds for any uncompleted work may be considered at the discretion of Uniquely Technologies, based on milestones completed.
- No Refunds for Completed Work: Once a design, website, or application is completed and delivered, no refunds will be issued.
4. Maintenance & Subscription Services
- Monthly/Annual Plans: You may cancel ongoing maintenance or subscription-based services with 15 days’ notice. Refunds for unused full months may be issued.
- One-Time Services: These are non-refundable once the service has been delivered.
5. How to Request a Refund
To request a refund, please contact us via:
- Email: [email protected]
- Phone: +94 77 127 7058
Include the following:
- Your full name and contact information
- Invoice or order number
- Reason for refund request
6. Processing Time
Approved refunds will be processed within 7–14 business days via the original payment method.