Effective Date: [27/05/2025]

At Uniquely Technologies, we strive to provide high-quality web solutions and services. Please read our Return & Refund Policy carefully to understand your rights and responsibilities.

1. Domain Registration & Renewal

• Non-Refundable: Domain name registrations and renewals are final and cannot be refunded once the order has been processed. This is due to the nature of domain purchases with third-party registrars.
  
  
• Customer Responsibility: It is the client’s responsibility to verify domain names before finalizing a purchase.
  
  

2. Web Hosting Services

• Refund Window: You may request a refund within 7 days of your initial purchase of hosting services, provided the usage is minimal and no violations of our terms have occurred.
  
  
• Pro-Rated Refunds: After 7 days, partial refunds may be considered on a pro-rated basis, excluding any setup or administrative fees.
  
  
• No Refunds: No refunds are provided for hosting accounts that have been suspended or terminated due to policy violations or abuse.
  
  

3. Website Design & Development Services

• Advance Payments: A non-refundable advance payment is required before starting any custom design or development work.
  
  
• Milestone Refunds: If a project is canceled by the client, refunds for any uncompleted work may be considered at the discretion of Uniquely Technologies, based on milestones completed.
  
  
• No Refunds for Completed Work: Once a design, website, or application is completed and delivered, no refunds will be issued.
  
  

4. Maintenance & Subscription Services

• Monthly/Annual Plans: You may cancel ongoing maintenance or subscription-based services with 15 days’ notice. Refunds for unused full months may be issued.
  
  
• One-Time Services: These are non-refundable once the service has been delivered.
  
  

5. How to Request a Refund

To request a refund, please contact us via:

• Email: [email protected] 
  
  
• Phone: +94 77 127 7058
  
  

Include the following:

• Your full name and contact information
  
  
• Invoice or order number
  
  
• Reason for refund request
  
  

6. Processing Time

Approved refunds will be processed within 7–14 business days via the original payment method.